The Better Business Bureau (BBB) Torch Awards honors several companies for their outstanding examples of ethical business practices. Attending the Dec. 1 event were from left to right: BBB Chairman of the Board of Directors Carlos Minetti; 2017 BBB Torch Award for Marketplace Ethics Recipient Todd Thomas, President and Partner, Elan Industries; ABC 7 News Anchor Hosea Sanders; Featured speaker Melissa Stockwell, 2016 Rio Paralympics bronze medalist in triathlon and U.S. Army War Veteran; and BBB President and CEO Steve J. Bernas.
Read the Press Release…
Elan Industries Wins BBB Torch Award
(BOLINGBROOK, IL)—Dec 8 2016—Elan Industries, a Bolingbrook, IL-based electronic appliance controls design, engineering and manufacturing firm, is pleased to announce that they have been selected as a recipient of the 2017 Better Business Bureau (BBB) Torch Award for Marketplace Ethics in the category of 10 to 99 employees. This is the 20th year that the BBB of Chicago and Northern Illinois has honored companies for their outstanding example of ethical business practices.
Elan formally received its award at the luncheon ceremony held on Thurs., Dec. 1 at the Chicago Marriott O’Hare in Chicago. Only 6 firms were selected for 2017 Torch Awards, with other recipients including ABT Electronics and CDW. Past Torch Award winners include Sears, Boeing and Blue Cross Blue Shield.
“We are so honored to receive this award,” said Todd Thomas, partner at Elan Industries. “Because our work is so collaborative, trust between our firm and the client is essential to what we do and we share this award with our clients in spirit. Our business ethics are a source of pride at our firm, but it is humbling to be recognized publicly for doing business as we always have.”
Elan works with original equipment manufacturers (OEMs) on customized electronic controls that regulate temperature, speed and other parameters on residential and commercial appliances, like pizza ovens, dishwashers, refrigerators and ice makers. The company launched in 1999 and has since built a reputation for offering innovative solutions in electronic controls such as capacitive touch and their wireless connectivity program, ElanConnect™. Through ElanConnect™, the company designs electronic controls that function with wireless connectivity using WiFi, Bluetooth and Ethernet to connect appliances to end users and service groups remotely and locally, with smartphone apps, desktop dashboards and analytics.
To receive the Torch Award, the BBB evaluated Elan in four major criteria:
- Management Practices, including training programs, positive employee relations and benefits and prevention of workplace injury and environmental harm
- Customer/Vendor/Supplier/Shareholder Relations, covering quality measures, payment and credit reports, and feedback from customers, vendors and/or suppliers
- Marketing/Advertising/Communications Sales Practices, including evidence of ethical promotional efforts and codes of ethics used by sales personnel
- Reputation with Industry and Community, including recognition and compliments from others in the community and industry and work with charitable organizations
Last year, the company moved from their 10,000 square foot space just miles away, to their current, 34,000 sq. ft. location at 650 S. Schmidt Road in Bolingbrook, IL. The larger office space allows for more staff and also doubled their engineering and testing lab as well as their manufacturing area where they design, test and produce their custom-designed electronic controls. Elan currently has hundreds of custom electronic controls in production, ranging from the simplest temperature control to highly complex multi-function platform controls. Elan controls can be found on appliances worldwide.