03 Mar 2017

On January 6th, we received the exciting news that Elan Industries is now officially certified under ISO 9001:2015. This advancement from our previous certification in ISO 9001:2008 demonstrates how we continually work on improvements in our processes to assure quality, efficiency and customer satisfaction.

So what does having ISO really mean for Elan and our customers?

ISO Certification Means Continuous Improvement

ISO stands for International Organization for Standardization. The Greeks would say that it comes from the root of a Greek word isos that has a meaning of equal or identical (repeatable in process). ISO represents process control that allows us to assure compliance to requirements, align operational needs, manage risk and provide for continuous improvement.

ISO Certification Means internal Uniformity

ISO helps our company bring our key business processes to light and represent them in a way that is understood clearly by everyone in the company. Our quality management system gives us a way to accurately describe the processes that make up our business operating system and demonstrate their relationship and interaction with one another. The commitment is to demonstrate that our business operating system is effective and exceeding our customer expectations and meeting our internal business objectives.

ISO Certification Means Higher Quality Products with Repeatability

It means that our innovative, customer-focused products are designed and manufactured using the Elan processes that create the highest quality results with efficiency and repeatability. It also provides that inside Elan and with our customers, we are working as a productive team towards a unified goal, with intelligent quality management systems in place to deliver the best products into our markets.

ISO Certification Means Commitment and Teamwork

Our journey to certification began internally last March, when we evaluated our existing processes to align them with the new requirements. Since our documentation and processes were already well established with ISO 9001:2008, we only had to make minor changes to our quality management system. In this journey, we took the time to reassess our key business processes and allowed for team discussions that really focused on continuous improvement.

One of the most important improvements that we accomplished in 2016 was to conduct training with six of our key staff members to become certified internal ISO auditors. This provides Elan with key resources to audit our departments and processes throughout the year and create a constant improvement culture using our own people. The training included interpretation and application of: ISO 9001:2015, quality management systems requirements and ISO 19011:2011, Guidelines for auditing quality systems.

Our final audit was conducted in December of 2016 by Perry Johnson Registrars, Inc. They notified us last month of our achievement to the new standard!

Thanks to all of you who motivate us to continuous improvement every day. We are proud to serve you as an ISO 9001:2015 company!

03 Mar 2017

BOLINGBROOK, Ill) Feb. 2017—Elan Industries, a manufacturer of electronic controls for some of the best known brands of residential and commercial appliances, announces that they have been certified under ISO 9001:2015 as of Jan. 6, 2017. The company previously earned certification under ISO 9001:2008 in 2003 and has been audited and registered annually by Perry Johnson Registrars, Inc. since 2013.

International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. It assists companies in developing a management system that aligns quality with their wider business strategy. There is a focus on risk-based thinking and accountability in all organizational processes that helps improve communications, efficiency, and implementation of continuous improvement.

“We are excited to earn certification to ISO 9001:2015 and feel it provides additional assurance to our customers that we are focused on continuous improvement and customer satisfaction,” said Elan Chief Operating Officer John Tomaras. “Our move from ISO 9001:2008 to the updated standard demonstrates our desire to always perform at the highest levels of quality and efficiency. It’s essential to delivering innovative, high quality and customer-focused electronic solutions to our customers.”

For any company, the road to certification requires time and commitment. Elan began their internal preparation for certification in March of 2016, by evaluating their existing procedures and aligning them with the new requirements. Since their documentation and procedures were already well established and compliant with ISO 9001:2008, they only needed to make minor changes to their quality manual and overall processes and procedures to meet the new standards.

In advance of their required internal audit, Elan sent six of their key staff members through auditor training to become certified internal auditors. This allowed the company to simultaneously complete internal audits in each department throughout the year and prior to the annual recertification audit.

In December of 2016, Perry Johnson Registrars, Inc. performed the mandatory recertification audit. They then notified Elan of their achievement of the ISO 9001:2015 standard on Jan. 6, 2017.

Elan controls appear on appliances worldwide, ranging from the simplest temperature control to highly complex, multi-function platform controls. The company’s corporate headquarters, design center, and manufacturing facility is located in Bolingbrook, IL.